iPASS AND IQ LABS ENABLE SECURE, REMOTE EMPLOYEE COMMUNICATION INFRASTRUCTURE MANAGEMENT

Technology Alliance Offers Corporations Cost-effective,
Real-time Communication Resource Provisioning, Management and Analysis

HAYWARD, Calif. - (October 22, 2001) - IQ Labs, the leading Communication Infrastructure Management (CIM) solution provider, and iPass Inc.¨, a premier provider of next-generation remote access services, today announced a technology alliance to provide corporations with secure, cost-effective remote access to IQ Labs' Communication Infrastructure Management (CIM) solution. This alliance will allow corporations to significantly reduce the cost of managing employee communication resources through a secure, web-based solution that can be used and administered by non-technical staff.

Corporate customers who use the iPass global network to access IQ Labs' Infrastructure Management (CIM) solution are able to securely provision and manage employee communication resources remotely using the corporation's Virtual Private Network (VPN). iPass enables corporations to avoid expensive long-distance connections by providing access to IQ Labs' Communication Infrastructure Management solution via a local Internet access point. iPass offers the world's largest remote access network with more than 14,000 dial-up, ISDN, PHS, Wi-Fi and wired broadband access points in 150 countries. Access to the network is available through a single client interface, iPassConnect, which is compatible with multiple devices including laptops, PDAs and desktops.

"Corporate workforces are increasingly decentralized and mobile -- demanding reliable, secure and cost-effective ways to conduct business, said Farzad Naimi, chairman and CEO of IQ Labs. "The extensive reach of the iPass global network adds tremendous value to our solution by allowing customers to connect quickly, securely and easily to their corporate networks to self-provision or manage employee communication resources in real-time from virtually any location in the world."

The IQ Labs Communication Infrastructure Management (CIM) solution reduces the cost of managing employee communication resources by automating the costly, cross-departmental resource management process. Gartner Group estimates that each provisioning change within a Global 2000 organization costs an average of $200. The IQ Labs CIM solution shrinks the communication resource provisioning process from days to minutes and enables non-technical staff to manage resources in real-time across diverse platforms. The IQ Labs CIM solution improves the corporation's control over the communication infrastructure through real-time employee access privilege controls. Corporate executives are able to optimize communication resources through web-based resource utilization views, reports and analysis. Workforce productivity increases as employees are able to access and reserve communication resources in real-time via any Internet connection.

"IQ Labs' mission of empowering companies to manage communication resources in real-time dovetails perfectly with our technology solution," said Michael Mansouri, chairman and CEO of iPass. "By marrying IQ Labs' Communication Infrastructure Management solution with the iPass global remote access network, , we can add substantial value and services to both of our customer bases."

The award-winning iPassConnect client software provides interoperability with leading personal firewall, anti-virus and VPN solutions, including those from Cisco Systems, Nortel Networks, Microsoft, Check Point, ISS, Intel and Lucent. iPass users receive the reliability and redundancy benefits of the iPass service together with the security features of their personal firewall and VPN platforms.

About iPass
iPass delivers secure remote access across multiple networks and multiple devices through a single interface from virtually any location in the world. Using its patent-pending settlement and authentication technologies, iPass has created a seamless and redundant remote access network. Fully interoperable with leading authentication, VPN and personal firewall systems, the iPass service can be easily integrated into all types of enterprise security infrastructures. With data rates ranging from dial-up to broadband, iPass offers the world's largest remote access network with over 14,000 unique access points in 150 countries. Headquartered in Redwood Shores, Calif., iPass has offices throughout North America, Europe and Asia Pacific. For additional information, visit the iPass Web site at www.ipass.com.

About IQ Labs
IQ Labs is the leading Communication Infrastructure Management (CIM) solution provider and has developed the industry's only employee CIM solution that enables real-time, cross-platform provisioning, business process automation, services and analytics. In today's market, corporations need to dynamically adapt the employee communication infrastructure to meet fluctuating market dynamics. The IQ Labs CIM solution automates the costly, cross-departmental employee communication resource management process and enables real-time communications provisioning by non-technical staff. Corporations gain real-time control over employee communication resource access and optimize the communication infrastructure through real-time reports and analysis. Employee productivity is improved through real-time, self-service access to communication resources across diverse platforms. Founded in 1998 and headquartered in Hayward, California, IQ Labs is privately held with investments from Draper Fisher Jurvetson, Earlybird Ventures and AMB Properties. For more information, visit the company's website at www.iqlabs.com or call (510) 731-2727.

iPass is a registered trademark, and the iPass logo is a trademark of iPass Inc. All other trademarks are the property of their respective holders.